Privacy policy

This Privacy Policy (“policy”) explains how Rivya Collection (“we”, “our”, or “us”) collects, uses, and protects the personal data you provide to us when you visit and interact with www.rivyacollection.com (“website”, “site”, “service”).

We may update this policy from time to time. Please review this page periodically to stay informed of any changes.

What User Data We Collect
- Name and contact details (email, phone number, address)
- Order details including sizing information
- IP address and browser/device information
- Information about your behavior on our site (via cookies, analytics, etc.)
- Any information you voluntarily provide through account creation, newsletters, or contact forms

Why We Collect Your Data
We collect your data to:
- Process and fulfill your orders
- Improve our website and customer service
- Send marketing emails via Mailchimp (if subscribed)
- Analyze website performance via tools like Google Analytics and Meta Pixel
- Allow account creation and access to order history

Safeguarding and Securing the Data
Rivya Collection uses Shopify’s secure platform and follows industry-standard protocols to keep your data safe.

Our Cookie Policy
We use cookies and tracking tools to understand how you use our site, personalize your experience, and improve performance. You can manage or disable cookies in your browser settings.

Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

Customer Accounts
Customers can create accounts to save their order history, track orders, and manage shipping preferences.

Returns and Data
We retain order records to fulfill return requests and support you. Returns are accepted within 7 days of delivery.

Restricting the Use of Your Data
To opt-out of marketing or request deletion of your data, email us at rivyacollection@gmail.com. We do not sell your data.

Your Rights
If you are located in regions like the EU or California, you have the right to access, update, or delete your data.